salam88's Commitment

Responsible Gaming at salam88Play It Safe

Salam88 believes gambling should be an enjoyable form of entertainment, not a source of stress or hardship. We provide a variety of tools and resources to ensure every player in Malaysia can play with full control and peace of mind.

Daily Deposit Limit Temporary Break Self-Exclusion 24/7 Support Play Time Control
Quick Self-Assessment
Check your gambling level now
You play for fun
Sometimes it's hard to stop
Gambling interferes with daily life
If you identify with the second or third scenario, we have tools to help you. Please contact our support team immediately.
24/7
Support Available
18+
Minimum Playing Age
6
Self-Control Tools
100%
Protection Commitment
Self-Control Tools

Tools We Offer Set Up For You

Salam88 provides a range of self-control tools that you can activate at any time directly through your account or by contacting our support team.

Deposit Limit

Set a daily, weekly or monthly deposit limit based on a budget you can afford. Once the limit is set, our system will block any deposit that exceeds the amount you have defined. Limits can be reduced immediately but require a waiting period before they can be raised again, for your own protection.

Play Time Limit

Control how long you play each day or week by setting a session time limit. When your set time is about to expire, our system will alert you. This helps you stay aware of the time you spend and ensures other areas of your life remain unaffected.

Temporary Break

Need a moment to step away? Use the temporary break feature to block access to your account for 24 hours, 7 days, 30 days, or a period of your choice. During the break, you will not be able to log in or make any transactions. Your account balance remains safe throughout the entire break period.

Self-Exclusion

For those who need a stronger measure, the self-exclusion feature allows you to permanently block your account or suspend it for a minimum period of 6 months. During the exclusion period, you will not receive any promotions or marketing communications from salam88. This is the most serious step you can take to regain control.

Game History Review

Keep full tabs on your gambling activity through detailed game history and transaction records. Review total deposits, withdrawals, wins and losses over any selected period. This complete transparency helps you make fact-based decisions about your playing patterns.

Deactivate Promotion

You may opt out of any bonus offers, promotions, or marketing communications from salam88 at any time. We understand that promotional offers can sometimes encourage players to go beyond their intended limits, and we fully respect your decision to opt out.

What Is Responsible Gaming?

Responsible gaming means participating in gambling as a form of entertainment while maintaining full control over your time, money and decisions. At salam88, we believe every player deserves an enjoyable experience without letting gambling negatively affect their personal life, finances or social relationships.

Healthy gambling involves a clear understanding that it is a game of chance — sometimes you win, sometimes you lose. Money spent on gambling should be treated as an entertainment cost, not an investment or source of income. When someone starts gambling to overcome financial difficulties or to chase losses, that is a warning sign that needs immediate attention.

Salam88 takes this responsibility seriously. Our platform is built not only to deliver the best gaming experience, but also to ensure every player is protected with the tools, information and support they need to stay in control.

Signs of Problem Gambling

It is important to recognise the early signs of problem gambling before they become more serious. Here are some warning signs to watch for in yourself or a loved one:

  • Feeling the need to gamble with increasingly larger amounts of money to get the same thrill.
  • Feeling restless or irritable when trying to cut back or stop gambling.
  • Repeatedly failing in efforts to control, cut back, or stop gambling.
  • Gambling as a way to escape problems or relieve feelings of guilt, anxiety, stress, or helplessness.
  • Trying to win back lost money by gambling more (known as "chasing losses").
  • Lying to family members, friends, or others to conceal the extent of your gambling.
  • Borrowing money, selling possessions, or engaging in illegal acts to obtain funds for gambling.
  • Neglecting work, family, or social responsibilities due to gambling.
Important Notice: If you or someone you know is showing these signs, please contact the salam88 support team or a problem gambling helpline listed below right away. Seeking help early is always the best step.

Child & Youth Protection

Salam88 enforces a minimum age requirement 18 years old for all players without exception. We apply a strict KYC (Know Your Customer) verification process to ensure no underage children or teenagers can register or play on our platform.

If you share a device with children or teenagers, we strongly recommend taking the following steps:

  • Always log out of your salam88 account when it is not in use.
  • Use a strong password and never share your login credentials.
  • Install parental control software on devices shared with children.
  • Keep your financial information secure and out of reach of children.

We also encourage parents and guardians to have open conversations with their children about the risks of gambling and the importance of making sound financial decisions from a young age.

Where Can I Get Help?

If you feel that gambling is starting to affect your life, know that you are not alone and professional help is available in Malaysia. Here are some organisations you can reach out to:

  • Talian Kasih (15999) – A family and individual support helpline by the Department of Social Welfare Malaysia, operating 24 hours a day.
  • Befrienders Malaysia – Provides emotional support to individuals facing stress, crisis or psychological difficulties.
  • Hospital Bahagia Ulu Kinta – Provides mental health services and addiction treatment in Malaysia.
  • Public Health Clinic – Many government clinics across Malaysia now offer counselling services for addiction-related issues.
The salam88 support team is available 24/7 to help you activate any self-control tools or to refer you to appropriate professional support resources. Reach us via Live Chat whenever you need.
Self-Assessment Questionnaire

Reflect on these questions honestly to evaluate your relationship with gambling:

1 Have you ever hidden your gambling activities from loved ones?
2 Have you ever gambled more than you could afford to lose?
3 Do you gamble to escape problems or relieve stress?
4 Has gambling ever caused you to be late for work or school?
5 Have you ever borrowed money just to gamble?
6 Do you try to win back money you've lost by gambling more?
If you answered "Yes" to any of the questions above, please contact us for assistance and further guidance.
Quick Access to Control Tools
Log in to your account to access all these self-control tools.
The salam88 Promise
  • Does not encourage excessive gambling
  • Providing free self-control tools
  • No registrations accepted for players under 18
  • Honouring self-exclusion requests
  • Professional support 24 hours a day
  • Responsible gambling information is easily accessible
How to Use

How to Activate Control Tools You

All self-control tools can be activated easily in just a few steps. Here is a quick guide to each tool we offer.

Deposit Limit

Login → Account Settings → Deposit Limit → Select period (daily/weekly/monthly) → Enter limit amount → Confirm. The limit takes effect immediately and can only be lowered without a waiting period.

Play Time Limit

Login → Account Settings → Time Limit → Select daily or weekly period → Set limit in hours → Save. The system will send an alert 15 minutes before your limit is reached.

Temporary Break

Login → Account Security → Self-Exclusion Break → Select break duration (1 day to 6 months) → Confirm. Your account will be temporarily suspended and no promotions will be sent during the break.

Self-Exclusion

Contact our customer support via Live Chat → State your self-exclusion request → Choose the minimum period (6 months) or permanent → Our team will process it within 24 hours and confirm via email.

History Review

Login → Account Report → Select date range → View a summary of deposits, withdrawals, wins, and losses. Data can be filtered by game type for more detailed analysis.

Deactivate Promotion

Login → Account Settings → Communication Preferences → Deactivate all or specific types → Save. Changes take effect immediately and can be reactivated at any time.

FAQ

Question Frequently Asked Responsible Gaming

Responsible gaming at salam88 reflects our commitment to ensuring every player enjoys gambling purely as entertainment, not as a way to resolve financial or emotional problems. We provide self-control tools, information on gambling risks, and professional support to help players maintain full control over their gambling activity.

You can easily set a deposit limit through your account settings after logging in. Select "Deposit Limit" and specify the maximum amount for a daily, weekly, or monthly period. Limits take effect immediately. If you wish to lower your limit, it applies right away. However, increasing your limit requires a 7-day waiting period to ensure your protection.

No. Self-exclusion is a serious commitment and cannot be reversed before the minimum stipulated period has ended. This is for your own protection. Once the exclusion period expires, you must actively contact our support team to reactivate your account, and there is an additional 7-day reflection period before the account is fully reinstated.

Yes, completely safe. During a temporary break or self-exclusion period, your account balance is not affected in any way. Your funds remain in the account and can be withdrawn through the normal process once the restriction period ends. The security of your funds is a commitment we never compromise on.

The salam88 support team is available 24/7 via Live Chat within our platform. For deeper professional help with gambling addiction, you can reach Talian Kasih at 15999, which operates around the clock. We can also refer you to a suitable counsellor or specialist upon request.

salam88 applies a strict KYC identity verification process during registration. Every player is required to submit a valid proof of identity such as a MyKad or passport to verify their age. Accounts that cannot complete age verification within the stipulated timeframe will be suspended until verification is successfully completed. We also employ active monitoring systems to detect any suspicious activity.
Play Smart

Join salam88 & Enjoy Responsibly

The salam88 platform is designed for Malaysian players who value fun, safety and self-control. Register today and make full use of our responsible gaming tools.

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