Terms and Conditions salam88 –
Official Platform Guidelines

1 General Terms

These Terms and Conditions ("Terms") constitute a binding agreement between you ("Player" or "Member") and salam88 ("Platform", "Company", "We") operating under the official domain salam88.vin. By registering an account, making a deposit, or using any part of our platform, you acknowledge that you have read, understood, and agreed to be fully bound by these Terms.

These Terms are supplementary to Privacy Policy and Responsible Gaming Policy ours, which also forms part of the complete agreement between you and salam88. In the event of any conflict between those documents, these Terms and Conditions shall take precedence as the primary reference.

The salam88 platform offers online casino services, sports betting, live games, and other digital entertainment. All services are subject to the guidelines set out here as well as applicable laws and regulations.

2 Account Eligibility

To register and use the salam88 platform, you must meet all of the following eligibility criteria:

• Aged 18 years and above at the time of registration. salam88 takes the protection of minors from gambling seriously.
• You are acting in your own personal capacity and not as an agent or representative of any third party.
• Not appearing on the self-exclusion list of any recognised gambling platform.
• Have the legal capacity to enter into a binding agreement under the laws of the country or territory in which you reside.
• Not using this platform for money laundering, terrorist financing, or any other illegal activities.

Salam88 reserves the right to request proof of age and identity at any time. Accounts found to be ineligible will be suspended or terminated without prior notice, depending on the severity of the case.

3 Registration & KYC Verification

The salam88 account registration process requires you to provide accurate and complete personal information, including your full name, an active Malaysian mobile number, and a valid email address. The information provided during registration must match your official identification documents.

As part of the Know Your Customer (KYC), Salam88 reserves the right to request the following documents before processing a withdrawal or when unusual account activity is detected:

• A copy of your valid identity card (MyKad) or passport
• Bank statement or proof of ownership of the bank account used for deposits
• Proof of current address (utility bill or bank statement dated within the last 3 months)
• A selfie holding your identity card (if requested by our compliance team)

KYC documents will be reviewed within 1–2 business days. Salam88 uses multi-layer encryption to protect all uploaded documents, which will not be shared with any third party except as required by law.

4 Deposit & Payment Methods

Salam88 supports a variety of convenient and secure deposit methods for Malaysian players, including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and cryptocurrencies such as USDT (TRC20 & ERC20).

• Minimum deposit: RM 30 for most payment methods.
• All deposits are processed immediately into your salam88 account.
• You may only deposit funds using an account or wallet registered in your own name. Third-party deposits are not permitted.
• Salam88 does not charge any processing fees on deposits. However, your bank or digital wallet provider may apply their own charges.
• If a deposit has not been credited to your account within 30 minutes, please contact our customer support team with proof of payment.

5 Fund Withdrawal

Withdrawals from your salam88 account are subject to the following conditions:

• Minimum withdrawal: RM 50 for most payment methods.
• KYC verification must be fully completed before your first withdrawal request can be processed.
• Withdrawals are processed within 5 minutes to 1 hour after the application is approved on standard business days.
• Funds must be withdrawn to the same account or wallet in your own name that was used for the original deposit.
• Any active bonuses that have not fulfilled the rollover requirement will be automatically forfeited when a withdrawal request is submitted before that requirement is met.

Salam88 reserves the right to request additional verification for withdrawal requests that exceed certain limits or when unusual account activity is detected. This additional verification process may take up to 3 business days.

6 Bonus & Promotions

Salam88 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to specific terms and conditions stated on their respective promotion pages. General bonus terms are as follows:

• Every bonus has a rollover (turnover) requirement that must be met before any withdrawal is permitted.
• Bonuses may only be claimed once unless otherwise stated in the respective promotion's terms.
• Using multiple accounts or sharing an IP address or device to claim duplicate bonuses is strictly prohibited.
• Salam88 reserves the right to void bonuses and forfeit any winnings obtained through promotion abuse.
• Bonuses cannot be transferred between accounts or directly converted to cash unless the rollover requirements have been fully met.
• All bonuses have validity period as specified. Expired bonuses cannot be reactivated.

Salam88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. salam88's decisions regarding bonus claims are final.

7 Game Rules

All games offered on the salam88 platform use Random Number Generator (RNG) independently verified by a recognised third-party audit body. This ensures every game outcome is fully random and free from manipulation.

• Salam88 is not liable for any losses arising from technical failures, internet connection disruptions, or issues with the player's device.
• In the event of a technical error during gameplay (such as a server disruption), salam88 will review the game logs and resolve the case based on the recorded data.
• Confirmed bets cannot be cancelled by the player except in the event of a technical issue acknowledged by salam88.
• Players are prohibited from using automated software, bots, scripts, or any other method that provides an unfair advantage in any game.
• In live casino games, the dealer's instructions and decisions are final. Any disputes relating to live games will be resolved based on the video recording of that game session.

8 Player Conduct

Salam88 players are expected to conduct themselves respectfully and responsibly while using the platform, including during live game sessions and through customer support channels. The following behaviours are strictly prohibited:

• Abusive, threatening, or offensive language directed at staff or other players.
• Attempting to hack, attack, or disrupt the platform's technical infrastructure.
• Sharing login credentials or allowing others to access your account.
• Making false or unfounded claims against Salam88 on public platforms.
• Using a VPN or proxy to conceal your true location for fraudulent purposes.

Players are solely responsible for keeping their account login credentials confidential. salam88 shall not be liable for any losses resulting from unauthorised access caused by the player's own negligence.

9 Liability Limits

Salam88 provides an online entertainment platform and makes every effort to ensure continuous, quality service. However, we cannot guarantee that the platform will always be free from technical disruptions or errors.

By using the Salam88 platform, you agree that:

• Salam88 is not liable for any indirect, incidental, or consequential losses arising from the use of the platform.
• All decisions to gamble are the player's personal choice, and salam88 is not responsible for any financial losses incurred.
• Information provided on the platform is for entertainment purposes only and does not constitute financial or investment advice.

10 Account Termination

Salam88 reserves the right to suspend or terminate a player's account without prior notice in the following situations:

• Violation of any section of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activities.
• Holding multiple accounts or abusing bonuses.
• Providing false information during registration or the KYC process.
• Failure to satisfy age or identity verification requirements.

Players may also request to close their account at any time by contacting our customer support team via Live Chat. Once an account is closed at the player's request, any eligible balance (after deducting bonuses that have not met the required conditions) will be returned within 3–5 business days.

11 Terms Amendment

Salam88 reserves the right to update or amend these Terms and Conditions at any time. Any material changes will be communicated to members via a notice on the platform or a notification to your registered email address at least 7 days before the changes take effect.

Your continued use of the salam88 platform after the effective date of any such amendment will be considered your acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account before those amendments take effect.

The date of the latest revision will always be displayed at the top of this document for your reference. We encourage all members to review this page periodically to stay informed of the current applicable terms.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the operation of the salam88 platform, please contact our team through the following channels:

• Live Chat 24/7 – available directly on the salam88 platform for an immediate response.
• Support Email – [email protected] (response within 1–2 business days).
• Telegram & WhatsApp – latest details available on the platform's main page.

Our customer support team is fluent in both Malay and English, available around the clock to assist you. We are committed to providing accurate, clear, and friendly responses to every enquiry.