Official Data Protection

Privacy Policy salam88
Your Personal Data Protection

At salam88, your privacy is not just a promise – it is our responsibility. All personal data you share with us is protected with layered encryption and managed in accordance with strict international data protection standards.

Updated: January 2026  |  Version 2.4
Our Protection Commitment
  • 256-bit SSL encryption for all data
  • No data sold to third parties
  • Two-factor authentication (2FA) available
  • Right to access and delete personal data
  • Compliance with Malaysia's PDPA standards
256-bit
SSL Encryption
0
Data Sold to Third Parties
24/7
Security Monitoring
PDPA
Full Compliance
Comprehensive Protection

The salam88 Way Protecting Your Data

We employ multiple layers of security to ensure your information remains safe and fully under control at all times.

End-to-End Encryption

All data transmitted between your device and salam88's servers is protected by 256-bit SSL/TLS encryption. This means no one — including your internet service provider — can intercept or read your information while it is in transit.

Strict Access Control

Only authorised staff may access player personal data, and every access is recorded in audit logs stored securely. Our staff undergo regular data protection training to ensure consistent compliance.

Two-Factor Authentication

Salam88 supports two-factor authentication (2FA) for all player accounts. This feature adds an extra layer of security, ensuring that only you — and no one else — can log in to your account, even if your password is compromised.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls and real-time intrusion detection systems (IDS). Data backups are performed automatically and stored in a separate, encrypted environment.

No Data Sales

Salam88 has never and will never sell, rent, or trade your personal data to any third party for marketing purposes. Your data belongs to you, and we fully respect your right to privacy as a trusted player.

24/7 Threat Monitoring

Salam88's security systems operate around the clock to detect and block any unauthorized access attempts, cyberattacks, or suspicious activity. All threats are addressed in real time by our cybersecurity team.

1 Introduction

Salam88 values the privacy of every player who uses our platform at salam88.vin. This Privacy Policy explains in detail how we collect, use, store and protect your personal information when you register an account, make a deposit, play, or interact with any part of our platform.

This document is prepared in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and international data protection best practices. By using the salam88 platform, you consent to the collection and processing of your personal data as described in this Privacy Policy.

If you disagree with any part of this policy, please stop using the platform and contact our support team to request account closure and deletion of your personal data.

Note: This Privacy Policy forms part of the salam88 Terms and Conditions. Reading both documents together is strongly recommended for a complete understanding of your rights and responsibilities as a member of our platform.

2 Information Collected

Salam88 only collects information necessary to provide you with a safe, seamless, and high-quality service. The types of information we collect are as follows:

Data Category Example Information Primary Purpose
Identity Data Full name, date of birth, MyKad/passport number KYC verification & account security
Contact Data Phone number, email address, residential address Communication & account verification
Financial Data Bank account number, bank name, transaction history Deposit & withdrawal processing
Technical Data IP address, device type, web browser, operating system Platform security & improvements
Usage Data Game records, deposit/withdrawal history, activity logs Compliance, complaints & internal audits
Communication Data Support chat records, sent emails Customer support & complaint resolution

We do not collect sensitive data such as health information, political views, or religious beliefs unless you voluntarily share that information in communications with us.

3 How We Use Your Data

Every piece of information we collect is used responsibly and only for legitimate purposes. The following are the primary ways we use your personal data:

  • Account Management: Create, verify, and maintain your player account, including KYC and identity verification processes.
  • Transaction Processing: Securely and accurately process deposits, withdrawals, and all other financial transactions.
  • Platform Security: Detect and prevent fraud, money laundering, duplicate accounts, and any other unlawful activity.
  • Customer Support: Respond to enquiries, resolve complaints, and provide the technical assistance you need.
  • Service Improvement: Analyse aggregated usage patterns (without identifying individuals) to improve the interface and user experience.
  • Legal Compliance: Fulfil applicable legal and regulatory obligations, including reporting to authorities as required by law.
  • Service Communications: Send important notices regarding your account, changes to terms, or security information you need to be aware of.
salam88 does not use your personal data to make automated decisions that materially affect you without human oversight. Every significant decision relating to your account is reviewed by our team.

4 Disclosure to Third Parties

Salam88 does not sell, rent, or share your personal data with third parties for their own marketing purposes. However, in certain circumstances, we may need to share your information with the following parties:

  • Payment Service Providers: Required transaction details are shared with payment providers such as FPX, DuitNow, and digital wallet providers to securely process your deposits and withdrawals.
  • Game Software Partners: Third-party game providers (such as Playtech and Evolution Gaming) may receive session data necessary to ensure a smooth gaming experience. This data does not include your personal financial information.
  • Regulatory Authority: When required by Malaysian law or a valid authority directive, we will disclose the necessary information. This includes cases of fraud, money laundering, or criminal investigations.
  • Cloud Services & Infrastructure: The cloud service providers we use to store and process data are bound by strict data protection agreements and are not permitted to use your data for their own purposes.
Important: All third parties we work with are bound by data protection agreements that require them to handle your information to the same high security standards we uphold.

5 Cookies & Tracking Technologies

The salam88 platform uses cookies and similar tracking technologies to enhance the user experience, secure login sessions, and understand how players interact with our platform.

Types of cookies we use:

  • Essential Cookies: Required for basic platform functions such as login authentication, session management, and account security. These cookies cannot be disabled as they are essential to platform operations.
  • Functional Cookies: Save your preferences such as language, display settings, and auto-login so you don't need to reconfigure them each time you visit the platform.
  • Analytics Cookies: Helps us understand aggregated, anonymised usage patterns for platform improvement purposes. This data contains no personally identifiable information.
  • Security Cookies: Used to detect suspicious activity, prevent fraud, and protect your account from unauthorised access.

You can manage your cookie settings through your web browser settings at any time. However, disabling essential cookies may affect the functionality and security of the salam88 platform.

6 Data Security

Salam88 continuously invests in the latest security infrastructure to protect your personal data from unauthorized access, loss, alteration, or disclosure. The key security measures we implement include:

  • 256-bit SSL Encryption for all communications between your device and our servers.
  • Static data encryption — all data stored in our databases is encrypted using the latest encryption algorithms.
  • Multi-layered firewall and intrusion detection systems (IDS/IPS) operating 24 hours a day, 7 days a week.
  • Periodic security audits by independent third parties to identify and address any system vulnerabilities.
  • Role-based access control — only staff who require access are granted permissions to specific data categories.
  • Real-time log monitoring to promptly detect any anomalies or unauthorized access attempts.
Shared Responsibility: While we take all reasonable steps to protect your data, account security also depends on your actions. Please use a strong password, enable 2FA, and never share your login credentials with anyone.

7 Your Rights as a Player

Under Malaysia's PDPA and salam88's privacy policy, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request a copy of the personal data we hold about you at any time.
  • Right to Rectification: If any information we hold is inaccurate or outdated, you have the right to request its correction.
  • Right to Erasure: You may request deletion of your personal data, subject to our legal obligations to retain certain records for specified periods.
  • Right to Object: You have the right to object to the processing of your personal data for specific purposes such as direct marketing.
  • Right to Data Portability: You may request to receive your data in a machine-readable format for transfer to another service provider.
  • Right to Withdraw Consent: You may withdraw your consent at any time for data processing that relies on your consent.

To exercise any of these rights, please contact our customer support team via Live Chat or email. We will process your request within 14 working days from the date of receipt.

8 Data Retention & Deletion

Salam88 retains your personal data for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by applicable legal and regulatory obligations.

  • Active account data — retained for as long as your account remains active and for a period of 5 years after account closure for anti-money laundering compliance purposes.
  • Financial transaction records — retained for 7 years in accordance with Malaysian accounting and legal requirements.
  • Support communication logs — retained for 2 years for future complaint resolution reference.
  • Aggregated analytics data — may be retained indefinitely as it contains no personally identifiable information.

Once the retention period expires, data will be securely deleted or anonymized using methods that ensure it cannot be recovered. Data deletion requested by players will be completed within 30 business days, subject to any applicable legal retention obligations.

9 Changes to the Privacy Policy

Salam88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Whenever a material change occurs, we will:

  • Displaying a clear notice on the platform's home page for at least 7 days before the changes take effect.
  • Send notifications to your registered email address for changes that affect your important rights.
  • Updating the "Last Updated" date at the top of this document.

Your continued use of the salam88 platform after the effective date of any changes will be deemed as your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of how we handle your personal data.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:

  • Live Chat 24/7 — the fastest way to get immediate assistance, available directly on the salam88 platform.
  • Official Email: [email protected] (response within 1–2 business days)
  • Telegram: @salam88support – Bahasa Melayu support available
All privacy and data protection requests will be handled with confidentiality and professionalism. We are committed to responding within 14 working days for each inquiry received.

You may also lodge a complaint with Department of Personal Data Protection Malaysia (JPDP) if you believe your privacy rights have been violated and we have failed to address them satisfactorily.

Join salam88 Today

Play With Safe & Confident

The salam88 platform is built for Malaysian players who value safety and trust. Register now and enjoy a fully protected gaming experience.

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